Support and contact

Start with the kind of help you need.

We can help with product access, purchases, course delivery, and professional accounts. Support is not therapy, medical care, or an emergency service.

Choose a route

Faster context, less sensitive information.

01

Account access

Sign-in, password reset, profile status, or trouble reaching purchased training.

Try member access
02

Purchases and refunds

Include only the order ID shown in your account. Never include card details.

View your orders
03

Training or professional access

Report course delivery issues or ask about therapist account and referral workflows.

Check common questions

Email support

Prepare a clear support request.

This tool opens your email app. Nothing entered here is submitted to or stored by this website.

Use an order ID or account email only. Never enter a password or payment-card number.

Describe the product issue without health information, survey answers, clinical details, or card data.

Prefer to write directly? support@somatictraininglab.com

Important boundary

Do not wait on this mailbox for urgent help.

Support is not continuously monitored and cannot provide crisis, medical, or clinical guidance. If there is immediate danger, contact local emergency services.